NOTICE

Notice Regarding Application Deadline for Voluntary Recall of "SHELF BAG BLACK"

Thank you very much for your continued support of our products.

We would like to inform you of the response application deadline regarding the voluntary recall of "SHELF BAG BLACK," originally announced on August 4, 2026.

■ Application Deadline

Wednesday, September 30, 2026

Eligible customers are kindly requested to complete the procedure via the form on this page by the deadline and select one of the following options:

(1) Color exchange to GREY or SAND

(2) Full refund

Please rest assured that if you notice this announcement after the deadline, we will still assist you if you contact our support desk.

■ How to Apply

Please complete your application via the form link below:

[Recall Application Form]
https://forms.gle/2HWgTQVQEBXaVHAo8

■ Regarding the Updated Version of BLACK

We are currently selecting and testing new materials for the updated BLACK model to resolve the issue. We will announce the re-release date as soon as it is confirmed.

Please note that we cannot accept direct exchanges of the recalled product for the new BLACK model. If you wish to receive the new BLACK model, please select "(2) Full refund" for now. We will offer the new model to you at a discounted special price once it becomes available.

■ Contact Support

• DEX BASEBALL Customer Support

• info@dex-oc.com

• Support Hours: Weekdays 10:00 AM – 6:00 PM (JST)

September 1, 2026

DEX BASEBALL

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Previous Notice
"Notice and Apology Regarding Voluntary Recall of 'SHELF BAG BLACK' (August 4, 2026)"
"Apology and Notice Regarding Defect in 'SHELF BAG BLACK' (July 23, 2026)"